All SEVN pieces are crafted in solid 14k gold and set with high quality lab grown diamonds or carefully selected stones, depending on the design. Every material is chosen for longevity, beauty, and everyday wear.

SEVN jewelry is made from solid 14k gold. We never use gold-plated or gold-filled materials.

14k gold contains 58% pure gold, blended with other metals to increase strength and durability. It offers the ideal balance of purity and resilience, making it perfect for everyday jewelry meant to be lived in and passed down. With proper care, solid 14k gold can last for generations.

SEVN uses lab-grown diamonds. They are physically, chemically, and optically identical to natural diamonds, while offering a more responsible and accessible option.

SEVN pieces are crafted in partnership with experienced fine jewelry manufacturers who specialize in solid gold and diamond work. Each piece is produced with close attention to quality, detail, and finish.

We work with partners who follow responsible sourcing practices and industry standards to ensure materials are obtained with care and transparency.

Yes. SEVN pieces are designed for daily wear. Solid 14k gold is durable and made to move with you through everyday life.

A few simple habits will help your pieces stay beautiful for years to come. Read our Jewelry Care guide for more.

Yes. We’re happy to help coordinate repairs when possible. If your piece ever needs service, contact us with a few details and we’ll guide you through the next steps.

Manufacturing defects may be covered under warranty, while other repairs are assessed individually.

Yes. All SEVN pieces include a 12-month limited warranty covering manufacturing defects from the date of delivery. This may include issues such as faulty clasps, loose stones, or structural defects.

The warranty does not cover normal wear, lost items, damage from impact, improper care, or unauthorized repairs.

We plan to offer limited custom work in the future. At this time, we’re focused on our core collection, but if you have a special request, feel free to contact us and we’ll do our best to help.

You can visit a local jeweler for professional sizing or use our at-home ring sizing guide.

We work exclusively with solid gold, and gold prices fluctuate daily. We don’t adjust prices for small market shifts, but during larger changes, our pricing may be updated to reflect the true cost of materials and craftsmanship.

Most ready-to-ship pieces are processed within a few business days. You’ll receive a shipping confirmation with tracking information once your order is on its way.

Delivery times depend on your location and the shipping method selected at checkout. Once your order ships, you’ll receive tracking information by email.

Express shipping options may be available at checkout, depending on your location.

At this time, SEVN ships within the United States only. We hope to offer international shipping in the future.

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s progress.

If your package is missing, please contact us and we’ll help investigate with the carrier. Once a package is marked as delivered, we are not responsible for lost or stolen shipments.

If your order has not yet shipped, we may be able to update the address. Please contact us as soon as possible.

We accept returns on eligible items within 30 days of delivery. Pieces must be unworn, in original condition, and returned with all original packaging — we're unable to accept returns on worn jewelry.

Approved returns are refunded to your original payment method — or store credit, if you prefer.

Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

We offer size exchanges within 30 days of delivery. Pieces must be unworn, in original condition, and returned with all original packaging.

Customers are responsible for return shipping costs.

Email us your order number, the reason for the return, and a few photos of the piece and its packaging — photos help us confirm eligibility and get you an answer faster, usually within 1–2 business days. Once approved, we’ll send return instructions.

Once your return is received and inspected, refunds are typically issued within a few business days. You’ll receive a confirmation email when processed. Store credit, if chosen, is issued on the same timeline.

If your order has not entered production or shipped, we may be able to make changes. Please contact us as soon as possible.

Yes. If you’d rather have store credit than a refund, just let us know — it can be used toward any future SEVN purchase.

Yes. Eligible gift returns are issued as store credit to the recipient, so the giver is never notified.